Account Executive

Vemicon is an on-demand Salesforce consultancy that helps Salesforce customers and partners achieve more. Our global community of Salesforce architects, developers, consultants, and analysts work with customers on-demand to provide the expertise they need when they need it without the friction and over-promises of traditional consultancies. Vemicon’s mission centers around enabling individuals to pursue their passions and product work of significance. It speaks to empowerment, excellence, and the importance of valuable work.

We are seeking a motivated and results-oriented Account Executive to join our sales team. The Account Executive will play a vital role in driving revenue growth, establishing customer relationships, and embodying our core values of trust, a growth mindset, problem-solving, and leadership. This position demands a proactive and customer-focused individual who can effectively communicate our value proposition and drive sales success.

Key Responsibilities:

Sales Execution

• Partner with the Salesforce channel to drive growth.
• Leverage your existing network of relationships with Salesforce and in the industry to bring Vemicon into new accounts and opportunities.
• Meet or exceed sales targets by actively prospecting, qualifying, and closing new business opportunities.
• Meet with client executives to discuss clients’ project goals, progress and outcomes.
• Develop and maintain a strong understanding of our services, ensuring the ability to articulate their value proposition to potential customers.

Account Management

• Cultivate and maintain strong relationships with clients, ensuring customer satisfaction and identifying opportunities for upselling or cross-selling.
• Understand and articulate the Vemicon Way (our delivery process and standards) to clients.
• Support creation of client SOWs when necessary
• Engage with clients to ensure proper planning and project team handoffs and integration.
• Help identify future opportunities for additional projects, process improvements, and other roles that the client could benefit from.
• Manage client expectations and collaborate with the delivery team to resolve client escalations.
• Lead RFP Response efforts for assigned clients.
• Provide visibility to Salesforce stakeholders (account executives, customer success, etc.) on current engagements to jointly drive Salesforce expansion opportunities.
• Host Quarterly Business Reviews with select key clients to ensure alignment to goals and objectives.

Sales Process Optimization

• Utilize sales tools and Salesforce to manage leads, track activities, and report on sales metrics.
• Provide feedback regarding market trends, customer needs, and competitive intelligence to optimize sales strategies.

Market Research and Prospecting

• Conduct market research to identify potential customers and market segments.
• Generate leads through networking, referrals, cold calling, and other sales prospecting techniques.

Team Collaboration

• Collaborate with the marketing team to align sales strategies with marketing initiatives, ensuring consistent messaging and brand representation.
• Work closely with the sales team, sharing insights and best practices to drive overall sales performance.
• Collaborate with the operations and delivery team for client onboarding and delivery handoff.